Pelcro incident

Core API is down

Major Resolved View vendor source →

Pelcro experienced a major incident on October 15, 2024 affecting Core API (Core API), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 01:34 PM UTC
Resolved
Oct 15, 2024, 01:39 PM UTC
Duration
4m
Detected by Pingoru
Oct 15, 2024, 01:34 PM UTC

Affected components

Core API (Core API)

Update timeline

  1. investigating Oct 15, 2024, 01:34 PM UTC

    Core API went down.

  2. resolved Oct 15, 2024, 01:39 PM UTC

    Resolved - We have noticed a high latency as a result of an unusual spike in traffic that caused a slowness on the platform, which was quickly mitigated and the incident has been resolved, and we are monitoring now.