Pelcro experienced a minor incident on January 30, 2025 affecting Platform (Platform) and Open API (Open API) and 1 more component, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Platform (Platform)Open API (Open API)Core API (Core API)
Update timeline
- investigating Jan 30, 2025, 06:20 PM UTC
Investigating - We are currently investigating an issue affecting our [Core APIs, Open APIs, Platform]. We’re investigating and will post updates here.
- resolved Jan 30, 2025, 10:09 PM UTC
Monitoring Update - The platform remains stable, and we have not observed any further issues. Our team is actively investigating the root cause to ensure long-term stability and prevent recurrence.