Pelcro incident

Core API is down

Major Resolved View vendor source →

Pelcro experienced a major incident on February 4, 2025 affecting Core API (Core API), lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 04:26 PM UTC
Resolved
Feb 04, 2025, 05:27 PM UTC
Duration
1h
Detected by Pingoru
Feb 04, 2025, 04:26 PM UTC

Affected components

Core API (Core API)

Update timeline

  1. investigating Feb 04, 2025, 04:26 PM UTC

    Core API went down.

  2. resolved Feb 04, 2025, 05:27 PM UTC

    Resolved - We have noticed a high latency as a result of an unusual spike in traffic that caused a slowness on the platform. This incident occurred for 5 minutes between 16:26 UTC and 16:31 UTC and was quickly mitigated. The issue has now been fully resolved.