Pelcro experienced a major incident on April 23, 2024 affecting Platform (Platform) and Open API (Open API) and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Platform (Platform)Open API (Open API)Core API (Core API)
Update timeline
- investigating Apr 23, 2024, 03:50 PM UTC
Investigating - We are currently investigating an issue affecting our [Core APIs, Open APIs and Platform]. We’re investigating and will post updates here.
- resolved Apr 23, 2024, 04:18 PM UTC
Resolved - We have noticed a high latency as a result of an unusual spike in traffic that caused a slowness on the platform, which was quickly mitigated and the incident has been resolved, and we are monitoring now.