Pear Deck incident

Pear Assessment Outage

Critical Resolved View vendor source →

Pear Deck experienced a critical incident on March 4, 2024 affecting Pear Assessment, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 03:54 PM UTC
Resolved
Mar 04, 2024, 10:12 PM UTC
Duration
6h 17m
Detected by Pingoru
Mar 04, 2024, 03:54 PM UTC

Affected components

Pear Assessment

Update timeline

  1. investigating Mar 04, 2024, 03:54 PM UTC

    As of 9am EST, we are investigating an issue preventing Pear Assessment from working as expected. Access to https://assessment.peardeck.com/ may be currently unavailable.Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

  2. monitoring Mar 04, 2024, 04:45 PM UTC

    We have deployed a fix to an issue preventing Pear Assessment from working as expected. Access to https://assessment.peardeck.com/ should now be available. Our teams are closely monitoring traffic for any potential errors. We sincerely apologize for any inconvenience caused by this incident.

  3. resolved Mar 04, 2024, 10:12 PM UTC

    This incident has been resolved.