PCU Group Outage History

PCU Group is up right now

PCU Group had 3 outages in the last 2 years totaling 37h 2m of downtime — averaging 0.1 incidents per month.

There were 3 PCU Group outages since March 15, 2026 totaling 37h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pcugroup.com

Major September 7, 2026

SysAid

Detected by Pingoru
Sep 07, 2026, 10:00 PM UTC
Resolved
Sep 08, 2026, 08:02 AM UTC
Duration
10h 2m
Timeline · 1 update
  1. investigating Sep 08, 2026, 07:45 AM UTC

    We are currently experiencing an issue with the SysAid ITSM application, which is currently inaccessible. Our IT team is actively working on resolving the issue and restoring the ITSM service as quickly as possible. We apologize for the inconvenience and will provide an update as soon as the service is available again.

Read the full incident report →

Major July 1, 2026

Xelion Storing

Detected by Pingoru
Jul 01, 2026, 10:20 AM UTC
Resolved
Jul 02, 2026, 09:29 AM UTC
Duration
23h 9m
Timeline · 4 updates
  1. investigating Jul 01, 2026, 10:20 AM UTC

    Goedemiddag, Er is momenteel een landelijke storing met onze Xelion telefonie. Er kan niet naar buiten gebeld worden en extern zijn wij ook niet bereikbaar. Dit betreft de vestigingen: - Den Helder Paleiskade - Den Helder Helihaven - Rotterdam Boompjes - Ridderkerk TLR - CUC Zwolle - Peterson Maastricht. Bij nieuws zullen wij een update sturen. Met vriendelijke groet, Ron van den Broek

  2. resolved Jul 01, 2026, 12:50 PM UTC

    Gelukkig is de Xelion storing verholpen en zijn we weer volledig operationeel.

  3. investigating Jul 01, 2026, 01:08 PM UTC

    Dat was te optimistisch, het probleem was even opgelost en is nu weer terug. We blijven het volgen!

  4. resolved Jul 02, 2026, 09:29 AM UTC

    We hebben nog geen terugkoppeling van de leverancier ontvangen, maar de Xelion storing lijkt vanmorgen definitief te zijn opgelost.

Read the full incident report →

Major March 15, 2026

Citrix Login issues

Detected by Pingoru
Mar 15, 2026, 01:30 PM UTC
Resolved
Mar 15, 2026, 05:21 PM UTC
Duration
3h 50m
Timeline · 1 update
  1. resolved Mar 15, 2026, 05:21 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →