PCU Group incident

SysAid

Major Resolved View vendor source →

PCU Group experienced a major incident on September 7, 2026, lasting 10h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 10:00 PM UTC
Resolved
Sep 08, 2026, 08:02 AM UTC
Duration
10h 2m
Detected by Pingoru
Sep 07, 2026, 10:00 PM UTC

Update timeline

  1. investigating Sep 08, 2026, 07:45 AM UTC

    We are currently experiencing an issue with the SysAid ITSM application, which is currently inaccessible. Our IT team is actively working on resolving the issue and restoring the ITSM service as quickly as possible. We apologize for the inconvenience and will provide an update as soon as the service is available again.