PayU Africa incident

PayU South Africa Service Degradation - Credit Card

Notice Resolved View vendor source →

PayU Africa experienced a notice incident on May 6, 2025, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 10:12 PM UTC
Resolved
May 07, 2025, 06:29 AM UTC
Duration
8h 16m
Detected by Pingoru
May 06, 2025, 10:12 PM UTC

Update timeline

  1. investigating May 06, 2025, 10:12 PM UTC

    [South Africa] Card transactions are currently being affected. Currently Mastercard transactions seems to be affected more. Engineers are investigating and reaching out to acquirers.

  2. investigating May 06, 2025, 10:58 PM UTC

    No further information currently available. Still seeing high failure rates.

  3. investigating May 06, 2025, 11:56 PM UTC

    We are still observing high failure raters for card processing. No change yet.

  4. resolved May 07, 2025, 06:29 AM UTC

    This incident has been resolved.