PayU Africa incident

PayU South Africa Service Degradation - Bank link/3rd party

Critical Resolved View vendor source →

PayU Africa experienced a critical incident on May 12, 2025 affecting PayU Staging (Sandbox) environment, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 02:06 PM UTC
Resolved
May 12, 2025, 03:00 PM UTC
Duration
54m
Detected by Pingoru
May 12, 2025, 02:06 PM UTC

Affected components

PayU Staging (Sandbox) environment

Update timeline

  1. investigating May 12, 2025, 02:06 PM UTC

    [South Africa] Card transactions are currently being affected on PayU's SANDBOX / Staging environment that will affect card transaction testing. Please note that this issue does not apply to our Production environment in any way. Engineers are investigating.

  2. resolved May 12, 2025, 03:00 PM UTC

    This incident has been resolved.