Paytrail incident

Services are partially down

Minor Resolved View vendor source →

Paytrail experienced a minor incident on January 12, 2020, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2020, 03:15 AM UTC
Resolved
Jan 12, 2020, 06:00 AM UTC
Duration
2h 45m
Detected by Pingoru
Jan 12, 2020, 03:15 AM UTC

Update timeline

  1. investigating Jan 12, 2020, 03:15 AM UTC

    Services are partially down. We are investigating the situation more closely. We apologize for the incident.

  2. investigating Jan 12, 2020, 04:00 AM UTC

    There is network outage in our datacenter environment, our service provider is investigating issue.

  3. monitoring Jan 12, 2020, 05:05 AM UTC

    Network incident has been solved. We’re monitoring to ensure all services are operational.

  4. resolved Jan 12, 2020, 06:00 AM UTC

    Incident has been solved. We apologize for any inconvenience caused.