Paytrail experienced a minor incident on March 30, 2023, lasting 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 30, 2023, 08:55 AM UTC
Service is currently having availability issues related to both payment service API and merchant panel. We are investigating the issue and try to restore availability as soon as possible.
- monitoring Mar 30, 2023, 09:55 AM UTC
Services are functioning again, we are monitoring the situation to make sure everything works.
- resolved Mar 30, 2023, 10:55 AM UTC
The issue is resolved. We apologize for the inconvenience and we will perform root cause analysis avoid this issue in the future.