Paytrail experienced a minor incident on July 25, 2024, lasting 22h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 25, 2024, 03:34 PM UTC
Merchant Panel is temporarily out of service. We are investigating the issue and will provide further information during the day on Friday, July 26th.
- resolved Jul 26, 2024, 02:09 PM UTC
Merchant panel is now back online. You can find additional information about the issue here: https://www.paytrail.com/uutiset/paytrail-havainnut-kalasteluyrityksi%C3%A4-kehottaa-asiakkaitansa-varovaisuuteen https://www.paytrail.com/en/news/paytrail-detects-phishing-attempts-urges-customers-to-exercise-caution