Paytrail incident

Paytrail web page is temporarily down due to service provider maintenance

Minor Resolved View vendor source →

Paytrail experienced a minor incident on December 5, 2025, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:07 AM UTC
Resolved
Dec 05, 2025, 10:58 AM UTC
Duration
1h 51m
Detected by Pingoru
Dec 05, 2025, 09:07 AM UTC

Update timeline

  1. monitoring Dec 05, 2025, 09:07 AM UTC

    Paytrail web pages are temporarily down. Cloudflare is having maintenance to its services, this is affecting our web page hosting service at Hubspot, causing our web pages to be unreachable. You can reach our merchant portal normally going directly to https://merchant.paytrail.com/ Note, this does not affect the functionality of the payment service, payments are functioning normally as long as the web store in question doesn't rely on service provider using Cloudflare or directly using Cloudflare.

  2. resolved Dec 05, 2025, 10:58 AM UTC

    Web pages are functioning normally again, we apologize for the inconvenience.