Payscale Outage History
Payscale is up right nowPingoru has recorded 48 incidents for Payscale: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Major June 23, 2026 Marketpay (6/23/2026) 17m Main Site/System
Started Jun 23, 2026, 05:07 PM UTC· resolved Jun 23, 2026, 05:24 PM UTC
- identified Jun 23, 2026, 05:07 PM UTC
We are investigating an issue impacting the Marketpay platform where certain modules are not loading. Our teams are investigating with the highest priority and will provide updates
- resolved Jun 23, 2026, 05:24 PM UTC
This incident has been resolved.
Minor January 8, 2026 Automated Platform Emails Delivery 1d 1h Market Reports, Market Reports, Login/Password Reset, Market Differential Analysis and 6 more
Started Jan 08, 2026, 06:05 PM UTC· resolved Jan 09, 2026, 08:00 PM UTC
- identified Jan 08, 2026, 06:05 PM UTC
Marketpay, Benchmark, and Insight, and payscale.com platforms are currently experiencing an issue impacting the delivery of some automated platform emails to users - including password reset and new user invitation emails. Our engineering team is investigating and working to resolve with top priority. If you believe you should have received an email from the Marketpay, Benchmark, Insight, or payscale.com platform and did not, please submit a case to our support team (via [email protected]) and our team is happy to assist you.
- identified Jan 09, 2026, 12:26 AM UTC
Our Engineering is continuing to work on a fix for this issue. Please submit a case to our support team (via [email protected]) for assistance and our team is happy to help.
- resolved Jan 09, 2026, 08:00 PM UTC
This incident has been resolved.
Major October 20, 2025 Amazon Web Services (AWS) Outage 16h 46m Main Site/System
Started Oct 20, 2025, 07:34 PM UTC· resolved Oct 21, 2025, 12:21 PM UTC
- monitoring Oct 20, 2025, 07:34 PM UTC
We are aware of an interruption affecting Marketpay due to an ongoing issue with Amazon Web Services (AWS), which is still experiencing some limited service disruptions. Many of the associated issues have been resolved, but we are continuing to monitor the situation and working closely with AWS to ensure full service restoration. We appreciate your patience and understanding as we work through this issue.
- monitoring Oct 20, 2025, 10:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 12:21 PM UTC
Between 11:49 PM PDT on October 19 and 3:01 PM PDT on October 20, Marketpay experienced an interruption due to an issue with Amazon Web Services (AWS). Service has been fully restored, and systems are operating as expected. We will continue to monitor performance to ensure stability.