Payoneer experienced a minor incident on April 7, 2025 affecting API and Mass payout account and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 07, 2025, 01:15 PM UTC
Dear Client, Please be informed that we are currently experiencing a technical issue. We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/. Please feel free to reach out to our Client Services team at the phone numbers below. Regards, The Client Services Team US Toll Free: +1.888.502.8333 ext. 444 US Land Line: +1.646.328.0950 ext. 444 UK: +44.203.318.9054 ext. 444 Germany: +49.89.7210.1064.746 ext. 444 Israel: +972.732633578 ext. 444
- monitoring Apr 07, 2025, 01:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 01:33 PM UTC
This incident has been resolved.