Payhawk incident

Investigating Performance Issues

Major Resolved View vendor source →

Payhawk experienced a major incident on April 30, 2026 affecting Card Authorization (Card Authorization) and Bank transfers (Bank transfers) and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 09:45 AM UTC
Resolved
Apr 30, 2026, 10:18 AM UTC
Duration
32m
Detected by Pingoru
Apr 30, 2026, 09:45 AM UTC

Affected components

Card Authorization (Card Authorization)Bank transfers (Bank transfers)Web Portal (Web Portal)Core API (Core API)Developer API (Developer API)

Update timeline

  1. investigating Apr 30, 2026, 09:45 AM UTC

    We are currently investigating reports of increased latency and intermittent timeouts across the platform. Our engineering team is working to stabilize system performance.

  2. resolved Apr 30, 2026, 10:18 AM UTC

    We have successfully stabilized system performance, and the platform is once again fully responsive. We will continue to monitor the situation closely to ensure continued stability.