Payhawk incident

Submitting expenses for approval fails

Minor Resolved View vendor source →

Payhawk experienced a minor incident on November 10, 2025 affecting Core API (Core API), lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 04:16 PM UTC
Resolved
Nov 10, 2025, 05:46 PM UTC
Duration
1h 30m
Detected by Pingoru
Nov 10, 2025, 04:16 PM UTC

Affected components

Core API (Core API)

Update timeline

  1. identified Nov 10, 2025, 04:16 PM UTC

    When submitting expenses for approval, users receive an error in the web portal and in the mobile app.

  2. investigating Nov 10, 2025, 05:00 PM UTC

    We have detected the issue and we're working on a fix. The other parts of the system are working normally, including card and bank payments.

  3. resolved Nov 10, 2025, 05:46 PM UTC

    The fix is live. Submitting expenses should work as expected.