Payhawk experienced a major incident on February 24, 2026 affecting Web Portal (Web Portal), lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal (Web Portal)
Update timeline
- investigating Feb 24, 2026, 10:05 AM UTC
We have detected a degraded perfomance on our web services
- investigating Feb 24, 2026, 10:31 AM UTC
We have identified the issue and have applied a fix. The system is getting back to normal.
- resolved Feb 24, 2026, 10:32 AM UTC
The system is operational