Payhawk experienced a major incident on February 2, 2026 affecting Card Authorization (Card Authorization) and Web Portal (Web Portal) and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Card Authorization (Card Authorization)Web Portal (Web Portal)Core API (Core API)Developer API (Developer API)
Update timeline
- investigating Feb 02, 2026, 11:47 AM UTC
We are currently experiencing a major outage. This issue impacts all users and card authorizations and is our top priority. Our teams are fully engaged to resolve this quickly. We appreciate your patience and understanding during this time. Exports to ERP systems are affected.
- resolved Feb 02, 2026, 01:01 PM UTC
The incident has been resolved.