Payhawk experienced a major incident on January 28, 2026 affecting Card Authorization (Card Authorization), lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Card Authorization (Card Authorization)
Update timeline
- investigating Jan 28, 2026, 12:45 PM UTC
We are currently experiencing a major outage. This issue impacts part of the card authorizations and is our top priority. Our teams are fully engaged to resolve this quickly. We appreciate your patience and understanding during this time.
- resolved Jan 28, 2026, 01:23 PM UTC
The issue causing some card transactions to fail has been resolved, and card payments are now processing normally.