Payhawk experienced a major incident on January 28, 2026 affecting Card Authorization (Card Authorization) and Bank transfers (Bank transfers) and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Card Authorization (Card Authorization)Bank transfers (Bank transfers)Web Portal (Web Portal)Core API (Core API)Developer API (Developer API)
Update timeline
- investigating Jan 28, 2026, 12:49 PM UTC
We are currently experiencing a major outage. This issue impacts all users and is our top priority. Our teams are fully engaged to resolve this quickly. We appreciate your patience and understanding during this time.
- resolved Jan 28, 2026, 01:21 PM UTC
The major outage has been resolved. All systems are now operating normally. Thanks for your patience while we worked through this.