Payhawk incident

Major Outage

Major Resolved View vendor source →

Payhawk experienced a major incident on May 6, 2026 affecting Card Authorization (Card Authorization) and Bank transfers (Bank transfers) and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:50 AM UTC
Resolved
May 06, 2026, 11:28 AM UTC
Duration
2h 38m
Detected by Pingoru
May 06, 2026, 08:50 AM UTC

Affected components

Card Authorization (Card Authorization)Bank transfers (Bank transfers)Web Portal (Web Portal)Core API (Core API)Developer API (Developer API)

Update timeline

  1. investigating May 06, 2026, 08:50 AM UTC

    We are currently experiencing a major outage. This issue impacts all users and is our top priority. Our teams are fully engaged to resolve this quickly. We appreciate your patience and understanding during this time.

  2. investigating May 06, 2026, 09:32 AM UTC

    We have identified and addressed the primary cause of the service interruption. While core services (including Card Authorization and Bank Transfers) have been restored, users may continue to experience intermittent latency as the platform processes the current...

  3. resolved May 06, 2026, 11:28 AM UTC

    We have confirmed that all services are now fully operational and platform performance has returned to normal levels. Card Authorizations , Bank Transfers , and API services are functioning as expected. We sincerely apologize for the...