PayFit incident

Service unavailable

Major Resolved View vendor source →

PayFit experienced a major incident on May 27, 2025 affecting Login page and Payslip preview and 1 more component, lasting 16h 28m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 01:59 PM UTC
Resolved
May 28, 2025, 06:28 AM UTC
Duration
16h 28m
Detected by Pingoru
May 27, 2025, 01:59 PM UTC

Affected components

Login pagePayslip previewRun PayrollLeave managementImportsContract terminationExpensesStandard integrationsHelp centerCustom integrations

Update timeline

  1. investigating May 27, 2025, 01:59 PM UTC

    We sincerely apologise; PayFit is currently unavailable due to a technical issue. Our team is actively working to restore access as soon as possible. We apologise for any disruption to your daily operations, and we will provide updates as they become available. Impact: 🇫🇷 🇬🇧 🇪🇸 customers

  2. investigating May 27, 2025, 02:00 PM UTC

    We’re currently experiencing issues due to our third-parties.

  3. monitoring May 27, 2025, 02:04 PM UTC

    Our team has identified the root cause of the outage, and PayFit is gradually being restored. We are closely monitoring the situation and will continue to provide updates.

  4. resolved May 28, 2025, 06:28 AM UTC

    The outage has been resolved, and PayFit is now fully operational. Thank you for your patience while we resolved this issue. We are working on ways to prevent similar incidents in the future.