Paxos experienced a minor incident on August 14, 2025 affecting USD Transfers and Fiat Transfers and 1 more component, lasting 7h 3m. The incident has been resolved; the full update timeline is below.
Affected components
USD TransfersFiat TransfersFiat Transfers
Update timeline
- investigating Aug 14, 2025, 12:47 PM UTC
We are currently experiencing a delay in processing Fiat Withdrawals for PTE customers. Customers can continue to submit withdrawals but may experience delays in processing. Fiat Withdrawals via CUBI is currently not affected.
- identified Aug 14, 2025, 02:13 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 14, 2025, 07:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2025, 07:51 PM UTC
This incident has been resolved.