Paxflow Outage History

Paxflow is up right now

Paxflow had 2 outages in the last 2 years totaling 9h 13m of downtime — averaging 0.1 incidents per month.

There were 2 Paxflow outages since October 20, 2025 totaling 9h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.paxflow.io

Notice February 18, 2026

Calendar Widget Issue on PaxFlow Legacy

Detected by Pingoru
Feb 18, 2026, 02:46 PM UTC
Resolved
Feb 18, 2026, 08:55 PM UTC
Duration
6h 9m
Affected: PaxFlow admin system
Timeline · 2 updates
  1. investigating Feb 18, 2026, 02:46 PM UTC

    We are currently experiencing an issue with the calendar widget on the Passenger list and Resource manager assignment modal of the PaxFlow legacy platform. We are investigating the issue and to have it fixed as soon as possible. There are workarounds available to bypass this issue. Passenger list ------------------ You can add a parameter at the end of the URL to view a specific date in this format: ?date=yyyy-mm-dd The parameter can be added after /paxlist/ part of the URL. Example: https://yoururl.paxflow.io/paxlist/?date=2026-02-19 Simply write the numbers for year, month or day. Resource manager assignments: ------------------ You can write the date and time into the "Date & time: (from)" and "Date & time: (to)" fields. You can also change the date range for the Resource timeline view to start on the date you wish to create the assignment on.

  2. resolved Feb 18, 2026, 08:55 PM UTC

    Issue has been resolved.

Read the full incident report →

Critical October 20, 2025

⚠️ Service Disruption

Detected by Pingoru
Oct 20, 2025, 10:41 AM UTC
Resolved
Oct 20, 2025, 01:45 PM UTC
Duration
3h 4m
Affected: PaxFlow admin systemPaxFlow Admin DashboardBilling portalPaxFlow Enroute applicationPaxPortal.ioPaxFlow email serviceMessaging ServicesCustomer Support
Timeline · 6 updates
  1. monitoring Oct 20, 2025, 10:41 AM UTC

    We're experiencing intermittent issues due to an AWS infrastructure outage affecting our payment and messaging services. AWS is actively working on a fix with recovery underway. We will monitor the situation and post an update here when we have more information.

  2. monitoring Oct 20, 2025, 10:44 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 10:45 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 10:47 AM UTC

    Messaging services are now working. We will continue to monitor the issue.

  5. monitoring Oct 20, 2025, 01:45 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 20, 2025, 01:45 PM UTC

    This incident has been resolved.

Read the full incident report →