Pathwright incident

Some learning spaces are reporting server timeouts while loading path content.

Minor Resolved View vendor source →

Pathwright experienced a minor incident on September 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 01:30 PM UTC
Resolved
Sep 03, 2026, 01:30 PM UTC
Duration
—
Detected by Pingoru
Sep 03, 2026, 01:30 PM UTC

Update timeline

  1. resolved Sep 03, 2026, 01:30 PM UTC

    Type: Incident Duration: 6 hours and 16 minutes Affected Components: Backend Server, Primary Service, API Server (GraphQL), Path App (iOS) Sep 3, 14:23:04 GMT+0 - Investigating - We are currently investigating this incident. Sep 3, 13:30:04 GMT+0 - Investigating - We are currently investigating. Sep 3, 15:47:34 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 3, 16:04:11 GMT+0 - Resolved - This incident has been resolved. Sep 3, 18:44:52 GMT+0 - Monitoring - We're seeing some more reports of slow load time when accessing some path content. We'll keep you updated as we investigate. Sep 3, 19:46:19 GMT+0 - Resolved - We've narrowed down the cause of the issue to a feature deploy causing performance issues primarily with Blocks. We reverted the relevant update at 2:30pm EDT and no performance regressions have been indicated since. We apologize for any inconvenience.