Pathwright incident

Issues accessing the Pathwright Platform

Major Resolved

Pathwright experienced a major incident on September 3, 2026 affecting Primary Service and API Server (GraphQL) and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 01:52 AM UTC
Resolved
Sep 03, 2026, 02:20 AM UTC
Duration
28m
Detected by Pingoru
Sep 03, 2026, 01:52 AM UTC

Affected components

Primary ServiceAPI Server (GraphQL)Backend ServerPath App (iOS)

Update timeline

  1. investigating Sep 03, 2026, 02:00 AM UTC

    We are currently seeing errors being thrown when attempting to access the Pathwright Platform. We'll keep this page up to date as we investigate.

  2. identified Sep 03, 2026, 02:04 AM UTC

    We've identified the issue and are continuing to work on a fix for this incident.

  3. monitoring Sep 03, 2026, 02:09 AM UTC

    We discovered that our database began having performance issues due to a storage misconfiguration. We've since resolved the issue and are monitoring to ensure that the Pathwright Platform remains stable while the change propagates.

  4. resolved Sep 03, 2026, 02:20 AM UTC

    Database and platform performance has returned to normal. We apologize for any inconvenience.