Pathify Outage History

Pathify had 2 outages in the last 2 years totaling 7h 34m of downtime — averaging 0.1 incidents per month.

There were 2 Pathify outages since February 10, 2026 totaling 7h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pathify.com

Notice May 7, 2026

Errors on Canvas Widgets

Detected by Pingoru: May 07, 2026, 10:40 PM UTC
Resolved: May 08, 2026, 04:52 AM UTC
Duration: 6h 11m

Affected: Pathify Portal

Timeline · 3 updates

investigating May 07, 2026, 10:40 PM UTC

We're aware of reported Instructure outage that is affecting Canvas widgets on the Pathify CXP. All other Pathify systems are functioning as expected. We are monitoring and will update here as more information is available.
investigating May 08, 2026, 12:01 AM UTC

All Pathify systems remain operational. Outside of specific widget degradation (Canvas), we are unaffected by the Instructure outage. We will continue to monitor the situation closely and will provide updates as new information becomes available.
resolved May 08, 2026, 04:52 AM UTC

Instructure reports that the Canvas outage has concluded. Spot testing of widgets presents no apparent disorder. Pathify is closing this upstream outage based incident.

Read the full incident report →

Minor February 10, 2026

Investigating issues on course widgets.

Detected by Pingoru: Feb 10, 2026, 03:45 PM UTC
Resolved: Feb 10, 2026, 05:08 PM UTC
Duration: 1h 23m

Affected: Pathify PortalPathify Flow

Timeline · 3 updates

investigating Feb 10, 2026, 03:45 PM UTC

We are currently investigating reports about course widgets failing to refresh data.
investigating Feb 10, 2026, 05:07 PM UTC

We are continuing to investigate this issue.
resolved Feb 10, 2026, 05:08 PM UTC

Resolved - Investigation complete. Issues were isolated to individual cases with different root causes. All affected customers are being addressed independently.

Read the full incident report →