Patchman experienced a minor incident on June 5, 2020 affecting Customer API, lasting 3d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Customer API
Update timeline
- investigating Jun 05, 2020, 08:30 AM UTC
We are currently investigating an issue with PUT, PATCH and DELETE requests being blocked on the Customer API.
- identified Jun 05, 2020, 09:06 AM UTC
The problem has been isolated to the webinterface of our API. If you use our API directly using OAuth2 authentication methods, you will be unaffected. We are working on a resolution for the problem in our webinterface.
- monitoring Jun 08, 2020, 12:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 08, 2020, 02:30 PM UTC
This incident has been resolved.