Patchman incident

Connectivity problems on Agent API

Minor Resolved View vendor source →

Patchman experienced a minor incident on March 22, 2021 affecting Agent API, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2021, 10:27 AM UTC
Resolved
Mar 22, 2021, 11:09 AM UTC
Duration
42m
Detected by Pingoru
Mar 22, 2021, 10:27 AM UTC

Affected components

Agent API

Update timeline

  1. investigating Mar 22, 2021, 10:27 AM UTC

    We are seeing connectivity problems and general packet loss between agents and our Agent API. We are currently investigating this issue.

  2. identified Mar 22, 2021, 10:35 AM UTC

    We have identified a problem and are implementing a resolution.

  3. monitoring Mar 22, 2021, 10:53 AM UTC

    We are seeing no more packet loss, and nearly all agents have reconnected at this time. We continue to monitor until we can confirm all connections have been restored.

  4. resolved Mar 22, 2021, 11:09 AM UTC

    This incident has been resolved.