Patchman experienced a major incident on July 22, 2024 affecting Definitions API, lasting 6h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 22, 2024, 09:16 AM UTC
We have identified a problem with agents being unable to complete their definition updates due to a checksum error. We are working on a fix.
- monitoring Jul 22, 2024, 02:32 PM UTC
A resolution to this problem was included in the most recent definition update and it is currently being rolled out to all agents. The checksum error logs should now stop appearing. We will monitor the rollout from our end to ensure this is being deployed as expected.
- resolved Jul 22, 2024, 03:34 PM UTC
We have confirmed that all agents previously suffering from the problem have now successfully retrieved and installed the latest version of our definitions. The incident is hereby closed.