Patchman experienced a major incident on December 18, 2025 affecting Portal, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Portal
Update timeline
- investigating Dec 18, 2025, 07:56 AM UTC
We are investigating the reason why portal is not operational.
- investigating Dec 18, 2025, 07:56 AM UTC
We are continuing to investigate this issue.
- investigating Dec 18, 2025, 08:19 AM UTC
We are continuing to investigate this issue.
- investigating Dec 18, 2025, 08:37 AM UTC
We are continuing to investigate this issue.
- identified Dec 18, 2025, 09:14 AM UTC
We have identified the issue. We are working to solve the issue.
- resolved Dec 18, 2025, 10:20 AM UTC
This incident has been resolved.