Passpack incident

API Unavailable

Major Resolved View vendor source →

Passpack experienced a major incident on December 19, 2025 affecting Current status by service (api.passpack.com), lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 04:33 PM UTC
Resolved
Dec 19, 2025, 05:04 PM UTC
Duration
31m
Detected by Pingoru
Dec 19, 2025, 04:33 PM UTC

Affected components

Current status by service (api.passpack.com)

Update timeline

  1. investigating Dec 19, 2025, 04:33 PM UTC

    The API is having transient issues. We're looking into it and will post an update as soon as we have more information to give.

  2. resolved Dec 19, 2025, 05:04 PM UTC

    We have isolated the issue and have seen the API be stable for the last 20 minutes.