We are investigating reports of the API not being responsive
Affected: Current status by service (api.passpack.com)
Timeline · 1 update
- resolved Oct 07, 2026, 07:57 AM UTC
Service has returned to normal
Passpack Outage History
Passpack is up right nowPasspack had 4 outages in the last 2 years totaling 11h 44m of downtime, averaging 0.2 incidents per month.
There were 4 Passpack outages since December 19, 2025 totaling 11h 44m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Some reporting features are degraded
Affected: Current status by service (api.passpack.com)
Timeline · 2 updates
- investigating Aug 13, 2026, 12:34 PM UTC
We are investigating why the API is not responding. We will post information as soon as it becomes available.
- resolved Aug 14, 2026, 12:18 AM UTC
Vendor has restored services
We are seeing errors with the API and are investigating
Affected: Current status by service (api.passpack.com)
Timeline · 1 update
- resolved Jul 02, 2026, 01:21 PM UTC
The API is running as expected.
API Unavailable
Affected: Current status by service (api.passpack.com)
Timeline · 1 update
- resolved Jul 01, 2026, 10:37 PM UTC
The Passpack API was temporarily available. We investigated the incident and deployed a fix. All services have returned to normal. There is no reason to be concerned about your protected information.