Passfort incident

Issues with Entity Management page and Entity search results

Passfort experienced a minor incident on June 4, 2026 affecting 🇪🇺 EU - eu.maxsight.com, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started: Jun 04, 2026, 10:25 AM UTC
Resolved: Jun 04, 2026, 12:11 PM UTC
Duration: 1h 45m
Detected by Pingoru: Jun 04, 2026, 10:25 AM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

investigating Jun 04, 2026, 10:25 AM UTC

We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. This issue, which first occurred yesterday, has reappeared today and may cause some inaccuracies in profile and entity search results. Our engineering team is actively working to resolve this and expects service to be restored shortly. We are also pursuing a long-term solution to prevent this from happening in the future. Thank you for your patience.
resolved Jun 04, 2026, 12:11 PM UTC

This incident has been resolved.