Parse.ly experienced a major incident on December 9, 2025 affecting AI Features, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
AI Features
Update timeline
- identified Dec 09, 2025, 10:44 AM UTC
A semantic search database used by the Parse.ly AI features is experiencing an outage. As a result, the AI features in the Parse.ly WordPress plugin are unavailable, and some functions of the AI assistant in the Dashboard are unavailable as well.
- resolved Dec 09, 2025, 12:58 PM UTC
The semantic search database has been stabilized, and all AI features should be fully available.