Parse.ly experienced a minor incident on December 12, 2025 affecting Analytics Dashboard, lasting 22h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 12, 2025, 05:00 PM UTC
Conversions data is not available since 17:00 UTC. Engineers are investigating.
- investigating Dec 12, 2025, 08:38 PM UTC
Engineering continues to actively investigate the issue affecting conversions data.
- monitoring Dec 13, 2025, 12:23 AM UTC
The conversions real-time pipeline experienced a delay and began reprocessing historical data. The pipeline has now caught up, and real-time conversion data is visible again. Any remaining gaps in the dashboards are due to cached data and should resolve within the next few hours as the caches expire. We will continue to monitor the situation.
- resolved Dec 13, 2025, 03:38 PM UTC
All conversion data appears correct, and we have not observed any further instances of delay. The issue is now resolved.