Parse.ly experienced a major incident on January 20, 2026 affecting Analytics Dashboard, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics Dashboard
Update timeline
- investigating Jan 20, 2026, 07:16 PM UTC
An issue has been acknowledged and we are investigating further.
- investigating Jan 20, 2026, 08:00 PM UTC
We are investigating the issue now.
- identified Jan 20, 2026, 08:04 PM UTC
The cause has been identified and a fix is being implemented.
- monitoring Jan 20, 2026, 08:22 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 08:27 PM UTC
The incident has been resolved.