Parse.ly experienced a major incident on January 21, 2026 affecting Analytics Dashboard, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics Dashboard
Update timeline
- investigating Jan 21, 2026, 03:40 PM UTC
An issue has been acknowledged and we are investigating further.
- investigating Jan 21, 2026, 03:48 PM UTC
We are investigating the issue now.
- identified Jan 21, 2026, 04:19 PM UTC
The cause has been identified and a fix is being implemented.
- monitoring Jan 21, 2026, 04:24 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 04:49 PM UTC
The incident has been resolved.