Parse.ly incident

Data Processing Delays - Reporting Tools Affected

Major Resolved View vendor source →

Parse.ly experienced a major incident on May 12, 2026 affecting Analytics Dashboard, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 07:25 PM UTC
Resolved
May 12, 2026, 07:54 PM UTC
Duration
29m
Detected by Pingoru
May 12, 2026, 07:25 PM UTC

Affected components

Analytics Dashboard

Update timeline

  1. investigating May 12, 2026, 07:25 PM UTC

    Some customers may be seeing real-time processing delays due to ongoing system issues. Parse.ly engineers are actively working to resolve the problem. Data collection is not affected and no data has been lost. Data will be backfilled once the incident is resolved.

  2. monitoring May 12, 2026, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2026, 07:54 PM UTC

    This incident has been resolved. Data collection was not affected and no data has been lost. Thank you for your patience.