Parse.ly incident

Realtime event processing is delayed. Investigating the root cause to get data flowing again

Major Resolved View vendor source →

Parse.ly experienced a major incident on May 20, 2026 affecting Data Pipeline, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 09:36 PM UTC
Resolved
May 20, 2026, 10:58 PM UTC
Duration
1h 22m
Detected by Pingoru
May 20, 2026, 09:36 PM UTC

Affected components

Data Pipeline

Update timeline

  1. investigating May 20, 2026, 09:36 PM UTC

    An issue has been acknowledged and we are investigating further.

  2. investigating May 20, 2026, 10:52 PM UTC

    Our team has isolated the issue and it's working towards a fix. No data loss has occurred.

  3. identified May 20, 2026, 10:53 PM UTC

    The cause has been identified and a fix is being implemented.

  4. resolved May 20, 2026, 10:58 PM UTC

    The incident has been resolved.