Parse.ly experienced a major incident on May 21, 2026 affecting Analytics Dashboard, lasting 4h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics Dashboard
Update timeline
- investigating May 21, 2026, 02:35 PM UTC
An issue has been acknowledged and we are investigating further.
- investigating May 21, 2026, 03:00 PM UTC
We are investigating the issue now.
- investigating May 21, 2026, 03:15 PM UTC
We are investigating the issue now.
- identified May 21, 2026, 03:48 PM UTC
The cause has been identified and a fix is being implemented.
- monitoring May 21, 2026, 03:49 PM UTC
The fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 07:06 PM UTC
A fix has been implemented and this incident has been resolved.