Parse.ly incident

Posts not appearing under Referrers tab

Major Resolved View vendor source →

Parse.ly experienced a major incident on July 23, 2026 affecting Analytics Dashboard, lasting 6h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 04:07 AM UTC
Resolved
Jul 23, 2026, 11:00 AM UTC
Duration
6h 52m
Detected by Pingoru
Jul 23, 2026, 04:07 AM UTC

Affected components

Analytics Dashboard

Update timeline

  1. investigating Jul 23, 2026, 06:50 AM UTC

    We're investigating an issue where some posts aren't appearing in referrer reports for a subset of customers. Our engineers are looking into it now — we'll share more as soon as we know more.

  2. identified Jul 23, 2026, 09:32 AM UTC

    The cause has been identified and a fix is being implemented.

  3. resolved Jul 23, 2026, 11:00 AM UTC

    The incident has been resolved. The posts under the Referrers tab are visible again.