Parse.ly experienced a major incident on July 31, 2026 affecting Analytics Dashboard, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics Dashboard
Update timeline
- investigating Jul 31, 2026, 10:52 AM UTC
We are investigating an issue with the Parse.ly Overlay. The Parse.ly Overlay may return an error instead of loading data. Analytics tracking on your site is not affected — this is limited to the overlay.
- identified Jul 31, 2026, 11:35 AM UTC
We have identified the cause of the Parse.ly Overlay issue. Our team is working to restore full access.
- monitoring Jul 31, 2026, 01:04 PM UTC
A fix has been applied for the Parse.ly dashboard issue. The Parse.ly Overlay is loading normally again and we are monitoring to confirm full access has been restored.
- resolved Jul 31, 2026, 01:04 PM UTC
The Parse.ly Overlay issue has been resolved. The Parse.ly Overlay is functioning normally.