Parse.ly experienced a minor incident on September 1, 2026 affecting Analytics Dashboard, lasting 2d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 01, 2026, 06:45 AM UTC
Scheduled and emailed reports were delayed or not delivered from 12:22 UTC on 1 September. The cause is identified. Report sending has resumed and engineers are working through a backlog. Some reports scheduled during this period were not generated and may need to be run again. Your analytics data is unaffected. We will post another update as the backlog clears.
- investigating Sep 01, 2026, 12:28 PM UTC
An issue with reports has been acknowledged, and we're looking into it.
- investigating Sep 01, 2026, 01:09 PM UTC
We are investigating the issue now.
- identified Sep 01, 2026, 09:23 PM UTC
Reports at the beginning of the month were overwhelming some systems and had to be paused. We're starting to work through the backlog.
- identified Sep 02, 2026, 07:13 PM UTC
Just an update here that we are still working through the monthly reports that failed to send yesterday. Thanks for your patience.
- resolved Sep 03, 2026, 04:23 PM UTC
All the monthly reports that had failed have now been generated and sent.