Parse.ly experienced a major incident on September 1, 2026 affecting Analytics Dashboard, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Analytics Dashboard
Update timeline
- investigating Sep 01, 2026, 02:27 PM UTC
An issue has been acknowledged and we are investigating further.
- investigating Sep 01, 2026, 02:28 PM UTC
We are investigating the issue now.
- identified Sep 01, 2026, 02:29 PM UTC
The cause has been identified and a fix is being implemented.
- monitoring Sep 01, 2026, 07:45 PM UTC
We've deployed a fix to improve resiliency for our ingestion pipeline when report generation is heavy. Still monitoring how that performs while we catch up on generating reports.
- resolved Sep 02, 2026, 03:35 PM UTC
Ingestion has been stable since yesterday after some improved isolation of report generation.