Parabola Outage History
Parabola is up right nowPingoru has recorded 50 incidents for Parabola: 24 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 26 of 720 (4%) |
| May 2026 | 2 | 1 of 744 (0%) |
| June 2026 | 5 | 10 of 720 (1%) |
| July 2026 | 3 | 9 of 744 (1%) |
| August 2026 | 2 | 7 of 744 (1%) |
| September 2026 | 3 | 5 of 720 (1%) |
| October 2026 | 1 | 4 of 527 (1%) |
Incidents, newest first
Notice October 5, 2026 Prowork Builder web-app down 3h 43m Flow Builder
Started Oct 05, 2026, 04:39 PM UTC· resolved Oct 05, 2026, 08:22 PM UTC
- monitoring Oct 05, 2026, 04:39 PM UTC
from 2026-10-05 15:52 UTC to 2026-10-05 16:03 UTC, the Prowork-building web-app was down. It has since recovered and we are monitoring & root-causing to investigate further.
- resolved Oct 05, 2026, 08:22 PM UTC
This incident has been resolved.
Minor September 17, 2026 Prowork chat failing intermittently 14m Flow Builder
Started Sep 17, 2026, 09:19 PM UTC· resolved Sep 17, 2026, 09:34 PM UTC
- investigating Sep 17, 2026, 09:19 PM UTC
We are investigating reports of intermittent failure with Prowork chat
- identified Sep 17, 2026, 09:30 PM UTC
We have identified the issue is with our underlying model provider. Retrying chat messages should succeed. We are continuing to investigate.
- resolved Sep 17, 2026, 09:34 PM UTC
This incident has been resolved.
Major September 8, 2026 Login and Prowork Chat issues 1h 23m Flow Builder
Started Sep 08, 2026, 07:27 PM UTC· resolved Sep 08, 2026, 08:51 PM UTC
- investigating Sep 08, 2026, 07:27 PM UTC
We are investigating an issue blocking user-login and some prowork chats, since 2026-09-08 18:10 UTC
- monitoring Sep 08, 2026, 07:56 PM UTC
We have mitigated the issue as of 2026-09-08 19:41 UTC and are now monitoring
- resolved Sep 08, 2026, 08:51 PM UTC
This incident is now resolved. We will do a postmortem to understand.
Minor September 1, 2026 Prowork chats are slow 2h 51m Flow Builder
Started Sep 01, 2026, 03:43 PM UTC· resolved Sep 01, 2026, 06:35 PM UTC
- identified Sep 01, 2026, 03:43 PM UTC
We have identified slowness in Prowork chat completion and are continuing to investigate the impact from upstream providers on our service.
- resolved Sep 01, 2026, 08:31 PM UTC
This incident has been resolved
Minor August 3, 2026 Slow Prowork Chat 3h 16m Flow Builder
Started Aug 03, 2026, 03:08 PM UTC· resolved Aug 03, 2026, 06:25 PM UTC
- investigating Aug 03, 2026, 03:08 PM UTC
We are investigating reports of Prowork chat slowness.
- identified Aug 03, 2026, 04:41 PM UTC
We have identified Prowork chat slowness and are pursuing changes to fix it.
- monitoring Aug 03, 2026, 06:13 PM UTC
A fix has been deployed as of 2026-08-03 17:40 UTC (1:40pm EDT; 10:40am PDT) -- we are monitoring to ensure prowork chats continue to improve.
- resolved Aug 03, 2026, 06:25 PM UTC
This incident has been resolved.
Major July 29, 2026 Prowork chat not responsive 14m Flow Builder
Started Jul 29, 2026, 04:29 PM UTC· resolved Jul 29, 2026, 04:43 PM UTC
- identified Jul 29, 2026, 04:29 PM UTC
Team is working on a resolution
- monitoring Jul 29, 2026, 04:35 PM UTC
Prowork chat is recovering.
- resolved Jul 29, 2026, 04:43 PM UTC
Issue resolved
Major July 16, 2026 Custom Transform Steps Failing 2h 19m Flow Runs
Started Jul 16, 2026, 01:34 PM UTC· resolved Jul 16, 2026, 03:53 PM UTC
- investigating Jul 16, 2026, 01:34 PM UTC
We are investigating reports of issues with the Custom Transform step
- identified Jul 16, 2026, 02:04 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 16, 2026, 03:53 PM UTC
A fix has been implemented, any failing steps should succeed on next run.
Notice June 24, 2026 Pull from Excel step broken 47m Flow Builder
Started Jun 24, 2026, 12:16 AM UTC· resolved Jun 24, 2026, 01:04 AM UTC
- identified Jun 24, 2026, 12:16 AM UTC
The Pull From Excel step, if you build a new integration, is broken since Tuesday afternoon, 2026-06-23 4:30pm Pacific Time (2026-06-23 23:30 UTC) We are working on a fix and will have it deployed soon.
- resolved Jun 24, 2026, 01:04 AM UTC
This incident has been resolved.
Minor June 10, 2026 Visualizations slow or failing to load 5h 20m Flow Builder
Started Jun 10, 2026, 05:31 PM UTC· resolved Jun 10, 2026, 10:52 PM UTC
- investigating Jun 10, 2026, 05:31 PM UTC
We're currently investigating reports of visualizations not loading, or taking longer than expected to load, within Parabola. The issue appears to be intermittent and does not affect all visualizations or all users.
- identified Jun 10, 2026, 05:40 PM UTC
The issue with visualizations has been identified and a fix is being developed
- resolved Jun 10, 2026, 10:52 PM UTC
This incident has been resolved!
Notice June 9, 2026 Brief disruption to flow runs and editor sync 8m Flow Builder, Flow Runs
Started Jun 09, 2026, 01:24 PM UTC· resolved Jun 09, 2026, 01:32 PM UTC
- resolved Jun 09, 2026, 03:58 PM UTC
From 13:24 to 13:32 UTC 2026-06-09, a small number of offline/scheduled runs failed, and some flow content saves may not have synced to the editor as expected. This was due to a brief disruption in a third-party service; the underlying service has fully recovered, and our systems have been stable since 13:32 UTC with no recurrence. If you ran a flow during this window and are unsure whether it completed, we recommend checking the flow's Run History and re-running the flow is necessary.
Minor June 2, 2026 Prowork Sidebar errors 50m Flow Builder
Started Jun 02, 2026, 08:20 PM UTC· resolved Jun 02, 2026, 09:10 PM UTC
- resolved Jun 02, 2026, 11:08 PM UTC
We have detected and identified errors in chatting with the assistive chat sidebar Prowork 2026-06-02 20:20-21:10 UTC. They are now resolved; users may resume conversations
Major June 1, 2026 Investigating email delivery issues 2h 39m Flow Builder, Flow Runs
Started Jun 01, 2026, 02:53 PM UTC· resolved Jun 01, 2026, 05:33 PM UTC
- investigating Jun 01, 2026, 02:53 PM UTC
We're currently investigating reports of issues with sending and receiving emails. We're actively looking into the cause and will provide updates as we learn more.
- investigating Jun 01, 2026, 02:54 PM UTC
We are continuing to investigate this issue.
- investigating Jun 01, 2026, 03:12 PM UTC
We are continuing to investigate this issue.
- investigating Jun 01, 2026, 03:13 PM UTC
We are continuing to investigate this issue.
- resolved Jun 01, 2026, 05:33 PM UTC
This incident has been resolved. Email sending through Parabola has been fully restored, and flows that send email are operating normally. Earlier today, a subset of outbound emails failed to send. We identified the cause, took corrective action, and confirmed that delivery is back to normal. We're still working to identify and resend emails that were queued or failed during the affected window. We'll follow up with impacted customers directly as we complete this cleanup.
Major May 21, 2026 Parabola application down and flow runs failing 8m Flow Builder, Flow Runs
Started May 21, 2026, 08:52 PM UTC· resolved May 21, 2026, 09:00 PM UTC
- monitoring May 21, 2026, 08:52 PM UTC
From 2026-05-21 20:37 - 20:45 UTC, the Parabola application was unavailable and flow runs were failing. During that time, webhook flow triggers were lost. Flows can now be retried.
- resolved May 21, 2026, 09:00 PM UTC
This incident has been stabilized and is resolved.
Minor May 1, 2026 Increased errors in Custom Transform and Prowork steps 19m
Started May 01, 2026, 04:19 PM UTC· resolved May 01, 2026, 04:38 PM UTC
- resolved May 01, 2026, 05:05 PM UTC
An outage at one of our underlying providers caused failures on Custom Transforms and Prowork steps. The issue has been fixed and we are monitoring going forward
Major April 23, 2026 Builder Chat Assistant and Custom Transforms broken 17h 24m Flow Builder, Flow Runs
Started Apr 23, 2026, 02:35 AM UTC· resolved Apr 23, 2026, 08:00 PM UTC
- investigating Apr 23, 2026, 02:35 AM UTC
We are currently investigating a situation where the chat assistant and custom transforms are not working, as of 2026-04-23 02:20 UTC
- resolved Apr 23, 2026, 03:03 AM UTC
This incident has been resolved.
Minor April 13, 2026 Increased Errors in Custom Transform Steps 8h 46m Flow Runs
Started Apr 13, 2026, 08:07 PM UTC· resolved Apr 14, 2026, 04:54 AM UTC
- monitoring Apr 13, 2026, 08:07 PM UTC
An issue at our underlying AI provider is causing increased errors in some Custom Transform and Email file-parsing steps.
- resolved Apr 14, 2026, 04:54 AM UTC
This incident has been resolved.
Minor March 11, 2026 Errors in some CSV/Excel steps 1h 56m Flow Runs
Started Mar 11, 2026, 04:00 PM UTC· resolved Mar 11, 2026, 05:57 PM UTC
- investigating Mar 11, 2026, 04:00 PM UTC
We are investigating reports of increased failures in CSV/Excel parsing steps
- identified Mar 11, 2026, 04:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 11, 2026, 05:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2026, 05:57 PM UTC
This incident has been resolved.
Minor February 4, 2026 Microsoft integrations failing 1h 10m Flow Runs
Started Feb 04, 2026, 03:08 PM UTC· resolved Feb 04, 2026, 04:19 PM UTC
- identified Feb 04, 2026, 03:08 PM UTC
Microsoft integrations have been failing since 2026-02-03 16:00 UTC -- we have identified the cause and are working to resolve it
- resolved Feb 04, 2026, 04:19 PM UTC
This incident has been resolved. Integrations with Microsoft Excel, Sharepoint, and Dynamics were failing 2026-02-03 16:00 UTC - 2026-02-04 16:19 UTC
Major January 8, 2026 Custom Transforms are not working 26m Flow Runs
Started Jan 08, 2026, 08:48 PM UTC· resolved Jan 08, 2026, 09:14 PM UTC
- identified Jan 08, 2026, 08:48 PM UTC
Custom Transforms are failing to execute; we are investigating and have identified the root issue.
- monitoring Jan 08, 2026, 09:02 PM UTC
The fix has been deployed and the impact is over The Custom Transform step was broken from 2026-01-08 19:22 - 21:00 UTC
- resolved Jan 08, 2026, 09:14 PM UTC
This incident has been fully resolved. The Custom Transform step was broken from 2026-01-08 19:22 - 21:01 UTC
Major December 15, 2025 Errors in scheduled flow runs, triggered flow runs, and editing 3h 10m Flow Builder, Flow Runs
Started Dec 15, 2025, 10:15 PM UTC· resolved Dec 16, 2025, 01:25 AM UTC
- identified Dec 15, 2025, 10:15 PM UTC
There is an issue which is causing scheduled flow runs, triggered flow runs, and editing & saving flows to fail. Errors building and saving were 21:28 - 21:41 UTC 2025-12-15 . We are mitigating further impact on flow runs. Scheduled runs as of 21:28 UTC 2025-12-15 are delayed.
- identified Dec 15, 2025, 10:15 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 15, 2025, 10:55 PM UTC
A fix has been implemented and both flow building and flow runs should be fully functional. There were errors building and saving 21:28 - 21:41 UTC 2025-12-15 There were 400 Flows that have failed -- they had been scheduled for 21:28 - 22:25 UTC 2025-12-15
- resolved Dec 16, 2025, 01:25 AM UTC
This incident has been resolved.
Minor November 14, 2025 Delays in scheduled runs and step calculations 11m Flow Builder, Flow Runs
Started Nov 14, 2025, 03:56 PM UTC· resolved Nov 14, 2025, 04:07 PM UTC
- identified Nov 14, 2025, 03:56 PM UTC
We are addressing reports of delayed runs and slower steps.
- resolved Nov 14, 2025, 04:07 PM UTC
We have implemented a fix and are seeing step and flow run times return to normal levels.
Critical October 31, 2025 Parabola application down 14m Flow Builder
Started Oct 31, 2025, 08:45 PM UTC· resolved Oct 31, 2025, 09:00 PM UTC
- investigating Oct 31, 2025, 08:45 PM UTC
Access to the Parabola application is failing as of 2025-10-31 20:38 UTC. We are investigating the root-cause and working to stabilize.
- monitoring Oct 31, 2025, 08:49 PM UTC
The issue is identified and stabilized. The application was inaccessible from 2025-10-31 20:37 - 20:45 UTC. The root-cause was an operations error. Webhook uploads at this time may have failed.
- resolved Oct 31, 2025, 09:00 PM UTC
This incident has been resolved.
Notice October 20, 2025 Some documentation pages were unavailable – Website
Started Oct 20, 2025, 06:07 PM UTC· resolved Oct 20, 2025, 06:07 PM UTC
- resolved Oct 20, 2025, 06:07 PM UTC
Some documentation pages were unavailable this morning
Minor October 20, 2025 Some flows failing 1h 2m Flow Runs
Started Oct 20, 2025, 01:29 PM UTC· resolved Oct 20, 2025, 02:32 PM UTC
- investigating Oct 20, 2025, 01:29 PM UTC
We are investigating reports of flow runs failing, starting around 2025-10-20 12:50 UTC
- monitoring Oct 20, 2025, 01:58 PM UTC
The issue has largely been resolved, we are continuing to monitor to confirm.
- resolved Oct 20, 2025, 02:32 PM UTC
This incident has been resolved.
Major October 19, 2025 Scheduled Runs were not running 1h 21m
Started Oct 19, 2025, 12:48 AM UTC· resolved Oct 19, 2025, 02:09 AM UTC
- resolved Oct 20, 2025, 02:16 AM UTC
From 2025-10-19 00:48 - 02:09 UTC , no scheduled runs were running. This incident is now stabilized; scheduled runs have resumed. We are investigating to confirm any additional impact. The root cause was an infrastructural configuration error.