Paperspace incident

Service Disruption Investigating: CORE and Gradient users in the NY2 Region might not be able to interact with their services.

Major Resolved View vendor source →

Paperspace experienced a major incident on July 4, 2024 affecting US (NY2) and Gradient, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2024, 07:18 AM UTC
Resolved
Jul 04, 2024, 09:07 AM UTC
Duration
1h 49m
Detected by Pingoru
Jul 04, 2024, 07:18 AM UTC

Affected components

US (NY2)Gradient

Update timeline

  1. investigating Jul 04, 2024, 07:18 AM UTC

    We're investigating a possible network issue that's affecting CORE and Gradient services in the NY2 Region. We apologize for the inconvenience experienced.

  2. identified Jul 04, 2024, 07:32 AM UTC

    Our engineers are currently working on a fix. We appreciate your patience.

  3. monitoring Jul 04, 2024, 08:23 AM UTC

    Our engineers have implemented a fix and we're monitoring the situation. If you continue to experience issues, please let us know.

  4. resolved Jul 04, 2024, 09:07 AM UTC

    The issue affecting both CORE and Gradient users in the NY2 Region has been resolved. If you continue to experience problems, please contact our Support Team.