Paperspace experienced a minor incident on May 8, 2026 affecting US (NY2), lasting 3h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 06:08 PM UTC
As of 14:30 UTC, our Engineering team is investigating reports of network connectivity issues impacting a small subset of customer VMs in NY2 region. Users may experience intermittent connectivity issues. We apologize for the inconvenience and will share an update once we have more information.
- investigating May 08, 2026, 06:09 PM UTC
We are currently investigating this issue.
- monitoring May 08, 2026, 07:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 10:02 PM UTC
Our Engineering team has resolved the incident with intermittent connectivity issues affecting a few Core VMs in the NY2 data center. If you continue to experience problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.