Paperspace incident

Service Disruption: Paperspace Console

Major Resolved View vendor source →

Paperspace experienced a major incident on May 30, 2025 affecting Console, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 06:12 AM UTC
Resolved
May 30, 2025, 07:37 AM UTC
Duration
1h 24m
Detected by Pingoru
May 30, 2025, 06:12 AM UTC

Affected components

Console

Update timeline

  1. investigating May 30, 2025, 06:12 AM UTC

    We are currently investigating an issue that is preventing users from accessing the Paperspace console. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as we progress.

  2. resolved May 30, 2025, 07:37 AM UTC

    The issue was identified as affecting only a specific cohort of users. We have verified that all the systems including the Paperspace Console are operating as expected. Any remaining access concerns will be handled on case-by-case basis. We appreciate your patience and understanding.